FAQ
Terms of Service
Terms of Service
Effective Date: July 31, 2025
Welcome to Solarium and The Courts! By visiting our venue, booking a court, or attending an event, you agree to the following Terms of Service. We keep things friendly, but we do have a few rules to ensure everyone has a great experience.
1. General Use
Our spaces are designed for good times and great hospitality. We reserve the right to refuse service or access to anyone who disrupts the safety, comfort, or enjoyment of other guests or our staff.
2. Reservations & Bookings
Dining & Events: Reservations are encouraged for dining and required for private events. Certain events may require a deposit.
Courts: Court time is based on availability. Members may book according to their membership tier, while non-members can book pay-to-play sessions.
Late Arrivals & No-Shows: You have a 10-minute grace period before your spot is released and considered a no-show.
3. Memberships
Membership benefits and policies are outlined in our Membership Agreement.
Memberships are non-transferable and may be suspended or revoked for repeated no-shows, policy violations, or abuse of booking privileges.
4. Cancellations
Dining & Events: Please cancel within the required window (usually 24–72 hours depending on the event). Deposits may be forfeited for late cancellations.
Court Reservations: Cancel at least 24 hours in advance to avoid penalties. No-shows or late cancellations may result in temporary booking restrictions.
5. Dress Code
We’re casual, but safety and comfort come first:
No swimwear is allowed in any dining or court areas.
Athletic wear is welcome, and shoes and a shirt are required at all times.
Proper athletic shoes are required on all courts — no open toe shoes, sandals, or cleats.
6. Age Requirements
Guests must be 18 or older to play on the courts unless otherwise stated for family events or clinics. Guests under 18 must have adult supervision at all times.
7. Weather & Closures
Outdoor courts are subject to weather conditions. We may close courts or venues for rain, lightning, extreme heat, or maintenance. Safety always comes first.
8. Liability
By visiting or using our facilities, you acknowledge that participation in activities such as pickleball or padel carries inherent risks. Solarium and The Courts are not liable for injuries, accidents, or loss of personal property.
9. Food, Drink & Alcohol
Outside alcohol and food are not permitted, except cakes/ celebratory desserts. There is a fee to bring in celebratory desserts.
Solarium is a full service restaurant and bar and offers a wide selection of beverages and bites for your enjoyment.
10. Photography & Social Media
We occasionally capture photos or videos for marketing and social media. If you’d prefer not to be featured, just let a staff member know.
11. Updates to These Terms
We may update our Terms of Service from time to time. Continued use of our facilities and services constitutes acceptance of any updated terms.